Privacy Policy

We process account information such as your email address, authentication records, membership status, support messages, and security logs.

When you use identification, we process the image you submit, technical metadata, the resulting analysis, model usage, and the credit transaction associated with the request.

We use information to operate authentication, perform organism identification, deliver results, manage credits and subscriptions, prevent abuse, investigate failures, and respond to support requests.

Submitted images are not used to train our own models unless we ask for separate, explicit permission in the future.

The service uses Cloudflare for application delivery and private file storage, Supabase for authentication and database services, Creem for test or live billing, Resend for transactional email, and selected AI model providers through the Pure Organism API relay.

These providers may process data in countries other than your own under their applicable data protection terms.

We retain account and identification data while your account is active and for a limited period needed for operations, security, dispute handling, and legal obligations. Failed uploads are scheduled for cleanup.

You can request account deletion from Settings. Private images and identification history are removed when the request is completed, while restricted payment or fraud-prevention records may be retained when required.